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Fusion ITX Wifi -no WOL

#1 User is offline   IceCap 

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Posted 14 June 2011 - 10:18 PM

i've got a problem with my brandnew fusion itx wifi board.
everything is fine except the wol function of the board.

i installed win 7 32bit as well as win7 64 bit and checked the available energy options of the network card again and again, finding no misconfiguration.
i also checked the physical network connection by sending Packets with a wol-check tool from www.depicus.com and succeeded.

I have no idea, whats going on there, but i guess there is an error in the bios ?!
i've already installed the actual version and the newest driver updates - no success.
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#2 User is offline   supaahiro 

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Posted 15 June 2011 - 03:18 PM

Can you try loading BIOS Optimal defaults?
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#3 User is offline   IceCap 

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Posted 16 June 2011 - 02:31 AM

View Postsupaahiro, on 15 June 2011 - 03:18 PM, said:

Can you try loading BIOS Optimal defaults?


Yes, i've already done this before but unfortunately this changed nothing.
I would like to try a Live Ubuntu CD this evening.

Has anyone else got a problem with WOL on this board ?
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#4 User is offline   nut 

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Posted 18 June 2011 - 03:05 AM

Our engineers are investigating this issue.
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#5 User is offline   IceCap 

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Posted 18 June 2011 - 04:26 AM

View Postnut, on 18 June 2011 - 03:05 AM, said:

Our engineers are investigating this issue.

sounds good. i hope you'll find the cause of fault soon ...
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#6 User is offline   IceCap 

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Posted 25 June 2011 - 06:58 AM

View PostIceCap, on 18 June 2011 - 04:26 AM, said:

sounds good. i hope you'll find the cause of fault soon ...


Are there any updates on this problem ?
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#7 User is offline   IceCap 

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Posted 03 July 2011 - 02:35 AM

View PostIceCap, on 25 June 2011 - 06:58 AM, said:

Are there any updates on this problem ?


i think the only chance for me is, to send the board to the retailer and get one back WITH WOL-functionality :((
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#8 User is offline   swifty99 

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Posted 03 July 2011 - 09:28 AM

Hi,

with Windows home server the same issue. No wake on LAN whatever I change in the system settings. New Realtek drivers and all usual wrong settings checked.

Any hints?

Regards
Hans
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#9 User is offline   IceCap 

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Posted 06 July 2011 - 08:10 AM

View Postswifty99, on 03 July 2011 - 09:28 AM, said:

Hi,

with Windows home server the same issue. No wake on LAN whatever I change in the system settings. New Realtek drivers and all usual wrong settings checked.

Any hints?

Regards
Hans


Then I think you have the same issue as me. Did you already update your BIOS ? I never tried with the old BIOS version because the update was one of the first things I did and I didn't make a backup before. The last idea was to change the PSU, but this changed nothing.
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#10 User is offline   supaahiro 

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Posted 06 July 2011 - 10:51 AM

View PostIceCap, on 06 July 2011 - 08:10 AM, said:

Then I think you have the same issue as me. Did you already update your BIOS ? I never tried with the old BIOS version because the update was one of the first things I did and I didn't make a backup before. The last idea was to change the PSU, but this changed nothing.


I have asked about this and from the information given to me, the FUSION doesn't have Wake on LAN.
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#11 User is offline   swifty99 

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Posted 10 September 2011 - 11:39 AM

It seemes newer HW (SerNo# M1127 and following) supports WOL.

Source : German WHS Forum
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#12 User is offline   VectorCatch 

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Posted 25 September 2011 - 07:57 PM

View Postswifty99, on 10 September 2011 - 11:39 AM, said:

It seemes newer HW (SerNo# M1127 and following) supports WOL.

Source : German WHS Forum


Does Zotac handle this as a warranty exchange?
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#13 User is offline   Warder43 

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Posted 02 February 2012 - 04:16 AM

View PostVectorCatch, on 25 September 2011 - 07:57 PM, said:

Does Zotac handle this as a warranty exchange?


I am having this same issue. It can shut down over the network and wake on hibernate, but it can't wake on lan while it is shut down. I have the most up to date BIOS and the only option I see is wake on USB and wake on PCIE..... but are enabled. Everything is set up in windows through the device manager to allow the card to work. This seems completely a ZOTAC issue.

Can you do a HW return and exchange for a model that will WOL? or is there another fix for this issue?

Thanks
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#14 User is offline   Warder43 

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Posted 03 February 2012 - 01:36 PM

View PostWarder43, on 02 February 2012 - 04:16 AM, said:

I am having this same issue. It can shut down over the network and wake on hibernate, but it can't wake on lan while it is shut down. I have the most up to date BIOS and the only option I see is wake on USB and wake on PCIE..... but are enabled. Everything is set up in windows through the device manager to allow the card to work. This seems completely a ZOTAC issue.

Can you do a HW return and exchange for a model that will WOL? or is there another fix for this issue?

Thanks


I was wrong.... I can't even get this to work from hibernate or sleep.... even though the BIOS says it will wake from PCIE and USB from S3. I emailed Tech support and got this answer.

Their Answer:
"The wake on USB will be available for Hibernate, but a system cannot be "woken up" from a complete shutdown.

Wake-On-Lan is not available for this product unfortunately.

I apologize for the inconvenience

Hansel
ZOTAC USA
hansel@zotacusa.com"

My Question:

"I am trying to use my Zotac Fusion 350 a e and it is not working. I have been able to shutdown remotely and able to wake on hibernate, but it will not wake while it is shutdown. I have the BIOS option of wake on USB and wake on PCIE enabled.... but I do not see a Wake on Lan option.

Is there a current fix for this? Is there an exchange of a newer model that will WOL through shutdown?"
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